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Customer Service

R&R’s Maumee, Ohio based customer service team services North America and US export customers. Our UK-based agent, HTM Tradeco, Ltd., provides service for the European Union.

 

R&R takes great pride in providing customers with a pleasant procurement experience. From initial order placement through delivery, R&R’s customer service team takes responsibility for accurate and efficient processing of your material needs. As a result, R&R’s customer service team is unmatched in the industry.

Customer Testimonials

"Thank you so much for the samples. I simply wanted to find out which one will be better for my applications. You made me an R&R customer for life with your service and time."

~ Rick Powell, Jewelry Caster, USA

"We are so thankful for Ransom & Randolph. They always go the extra mile to make sure we are taken care of. We highly recommend Ransom & Randolph if you are looking for an honest company who provides quality products with an unsurpassed customer service."

~ Laura Duszynski,  Lantz Dental Prosthetics, USA

Submit a Testimonial

Love R&R products and services? Want to share your thoughts with your fellow casters? Email us at: Marketing@ransom-randolph.com

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Corporate Office

Location

3535 Briarfield Boulevard

PO Box 1570

Maumee, Ohio 43537 USA

US Toll Free

800-800-7496

US Phone

419-865-9497

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US Fax

419-865-9997

Hours of Operation

M-F, 8 am-4:30 pm EST​

Primary Manufacturing Facility

Location

520 Illinois Avenue
Maumee, Ohio 43537 USA

European Office
 

Location

HTM Tradeco Ltd.

Southern Comfort Building
37 Aden Road

Enfield
Middx. EN3 7SY United Kingdom

UK Phone

+44 208 44 34 323

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UK Fax

+44 208 80 40 127